Subscription Terms

1. Plans and Pricing

Nalumi has a free version with basic features. Everything else is unlocked with Nalumi Pro, a weekly subscription.

• Nalumi Pro costs US$4.99 per week. If you pay in another currency, the equivalent amount is displayed at checkout. The exact amount, the billing period and the renewal terms are always shown on the checkout screen before you confirm your purchase.
• The final amount may include taxes that apply in your country; your bank or payment provider may also charge its own fees.
• Your subscription renews automatically at the end of each billing period (every week) at the Nalumi Pro price until you cancel it.

We may change subscription prices in the future. If we do, we will tell you in advance and the new price will apply only from your next billing period. If you do not accept the new price, you can cancel before it takes effect.

2. Introductory Offers and Trials

We may sometimes offer an introductory price or a trial period (free or discounted). The length of the offer, the introductory price and the regular price that follows are always shown on the checkout screen.

• If no trial is shown at checkout, your paid subscription begins straight away.
• Unless you cancel at least 24 hours before the trial or introductory period ends, your subscription continues automatically at the regular price shown at checkout.

3. How Purchasing Works

Step 1 — Your beauty profile. Before buying, you can tell us about your skin type, goals, preferences and budget. We use your answers to prepare your personal routine and to show you the plan that fits you best.

Step 2 — Choosing a plan and paying. On the checkout screen you pick a plan, enter your email address and payment details and confirm the purchase. Payment methods may include bank cards, PayPal and other options shown at checkout. By confirming, you agree to the displayed price, billing period and automatic renewal.

Step 3 — Access. You get access as soon as your payment goes through. We email you a confirmation with a sign-in link, an order summary and instructions for managing or cancelling your subscription.

Payments are processed by third-party payment providers (for example, Stripe or PayPal) under their own terms. The charge on your bank statement will refer to Nalumi.

4. Payment Method and Renewals

When you buy a subscription, you authorise us and our payment providers to charge your payment method:

• at the moment of purchase, or when your trial or introductory period ends;
• at the start of every new billing period for automatic renewals;
• for any taxes that apply.

Please keep your payment method valid and up to date. If a renewal payment fails, we may try to charge it again; if it still does not go through, premium features will be paused until the payment is completed.

5. Cancelling Your Subscription

You can cancel your subscription at any time:

• in your account settings in the Nalumi web app; or
• by emailing [email protected] from the address you used for the purchase — we will confirm the cancellation by email.

To avoid being charged for the next period, cancel at least 24 hours before your current trial or billing period ends. After you cancel, you keep access until the end of the period you have already paid for, and no further charges will be made.

Please note: deleting your account or simply not using the Service does not cancel your subscription. Subscriptions bought on our website cannot be managed through the Apple App Store or Google Play.

6. Refunds

Refunds are handled under our Refund Policy, which also explains the statutory rights of consumers in the EU, EEA, UK, Switzerland and certain U.S. states.

Contact

If you have a question about your subscription, a charge or your account, write to us at any time.